Cybercrime Awareness Session for Small Businesses

Businesses in the Flathead Valley are seeing increasing attempts of bank fraud, phishing attacks, and ransomware. We see it at the bank, and we hear about it from our friends and neighbors. Freedom Bank is hosting a Cybercrime Awareness Session to help small businesses learn the common tactics scammers and hackers are using, as well as actionable advice to protect their business and their bank accounts.

Cybercrime Awareness Session for Small Businesses
Tuesday, July 26th
5:30-7:30 PM
Freedom Bank Community Room

Overview: This session will help small businesses understand the risks in today’s banking environment and assess their business’s exposure to risk due to transaction activity and use of technology. Businesses will get practical advice to make improvements in their protection against cybersecurity risks such as email account takeover and phishing.

Agenda:

  • 5:30-6:00 – Beer/Wine and Appetizers available
  • 6:00-6:15 – Bank Fraud Risks for Small Businesses
  • 6:15-7:00 – Steps to Improve Your Business’s Cybercrime Resilience
  • 7:00-7:30 – Q&A, Discussion

 

 

Cosponsored by

Heightened Cyber Security Awareness

This current environment requires us all to be focused on resilience. Just as you fasten your seat belt before driving, take precautions before using the Internet to be sure you are safe and secure.

Image of bald eagle with words "Stay Vigilant. Heightened Cyber Security Awareness."

The National Cyber Security Alliance has some tips to help you stay protected online:

PERSONAL INFORMATION IS LIKE MONEY. VALUE IT. PROTECT IT.

Lock your devices, like your tablet and phone: You lock the front door to your house, and you should do the same with your devices. Use biometric authentication, such as facial recognition or your fingerprint, to lock your tablet and phone. Securing your devices keeps prying eyes out and can help protect your information in case your device is lost or stolen.

Think before you act: Ignore emails or communications that create a sense of urgency and require you to respond to a crisis, such as a problem with your bank account or taxes. This type of message is likely a scam.

When in doubt, throw it out: Clicking on links in emails is often how bad guys get access to personal information. If an email looks weird, even if you know the person who sent it, it’s best to delete.

Make passwords strong: A strong password is a sentence that is at least 12 characters long. Focus on positive sentences or phrases that you like to think about and are easy to remember (for example, “I love country music.”). On many sites, you can even use spaces!

Write it down and keep it safe: Everyone can forget a password. Keep a list that’s stored in a safe, secure place away from your computer.

SHARE WITH CARE

What you post will last forever: Be aware that when you post a picture or message online, you may also be inadvertently sharing personal details with strangers about yourself and family members – like where you live.

Post only about others as you would like to have them post about you: The golden rule applies online as well.

Own your online presence: It’s OK to limit who can see your information and what you share. Learn about and use privacy and security settings on your favorite websites.

You can learn more at stopthinkconnect.org.

Elder Abuse Awareness

Roughly 20 percent of older Americans fall prey to financial exploitation losing on average $120,000, or $3 billion every year, according to a study from the AARP Public Policy Institute (https://www.aarp.org/content/dam/aarp/ppi/2016-02/banksafe-initiative-aarp-ppi.pdf).

Be on the Lookout for Elder Financial Abuse Scams

It’s an all too unfortunate reality that older adults are attractive targets for financial exploitation because they tend to possess more wealth than other potential victims. This is wealth that in many instances has been accumulated over their lifetime through hard work and conscientious saving.

The COVID-19 pandemic made the problem even worse with fraudsters coming out of the woodwork. Many of our vulnerable citizens found themselves the victim of scammers pretending to assist with COVID-19 related services and using medical and other ill-gotten personal information to perpetrate fraud and rob them of their life savings.

With World Elder Abuse Awareness Day happening on June 15, we wanted to provide our nation’s seniors and their family members with tips to guard against financial exploitation.

Medicare/Health Insurance Scams

It is difficult to imagine that someone could prey on those in need of medical assistance, but unfortunately, Medicare fraud is all too common. Criminals are posing as Medicare or medical supply representatives to obtain personal information or provide bogus services and using the information to bill Medicare or assume an identity to perpetrate fraud.

Another COVID-19 related scam centers around a FEMA program to assist with funeral expenses. While this is a legitimate program, and you can reach out to FEMA to apply for these benefits, citizens should be mindful that:

  • FEMA will not contact you until you call or apply for assistance.
  • The government won’t ask you to pay anything to get this benefit.

As a good rule of thumb never share personal or financial information with anyone who contacts you out of the blue.

Top Scams Affecting Senior Citizens - Zoom Phishing Emails, Telemarketing Phone Scams, Internet Fraud, Investment Schemes, Sweepstakes & Lottery Scams

Zoom Phishing Emails and Internet Fraud

At the onset of the pandemic con artists registered thousands of fake Zoom-related internet domains to send phony emails, texts or social media messages to trick consumers into clicking on bogus links related to purported “account suspension” or “meeting” notices. Those that took the bait inadvertently downloaded malware (malicious software) on their computer, exposing their personal information to potential use by fraudsters.

Internet scammers are also known for sending fake text messages alleging trouble with an internet account, credit card, bank account or shopping order. Many even contain realistic looking logos to lure you into clicking on a link and divulging personal information.

To limit your exposure, avoid clicking on links from unsolicited emails or texts. If you suspect a problem with an account contact the bank or service provider directly.

Telemarketing/Phone Scams

Seniors schooled in etiquette may frown upon “hanging up the phone” or simply saying “no” to unsolicited calls, but it also leaves the door open to criminals posing as company representatives. Three notable examples include:

  1. The pigeon drop where con artists pretend to share found money in exchange for a “good faith” payment drawn from the contacted person’s bank account.
  2. The fake accident ploy where con artists create a false narrative that a loved one has been injured in an accident and needs money for medical expenses.
  3. Charity scams where con artists solicit funds on behalf of a charity for which they are not affiliated with or is not legit.

Remember, if it’s too good to be true it probably is. If you want to give, go directly to the source. And if you are worried about a friend or family member, verify the information with them directly.

Scams are always changing. This year’s pandemic fraud will be replaced by a new and creative scheme next year. The Federal Trade Commission has a “scam alert” page with information about the ever-changing ways that scam artists target consumers, at https://www.consumer.ftc.gov/features/scam-alerts.

And as trusted stewards of our customer’s financial data, feel free to reach out to Freedom Bank at 406-892-1776. Our employees are trained on the latest fraud prevention techniques. They can help you spot potential scams and take appropriate measures to protect your account if you suspect you have been a victim of financial fraud.

COVID-19 Scams

Avoid Coronavirus Scams

Communities are doing a lot to support one-another in these unprecedented times, but unfortunately scammers are taking advantage of fears surrounding the Coronavirus (COVID-19). Some scams purport to be providing relief or cures. Some scammers are preying on the generosity of people and asking you to donate to victims or relief funds.

Please don’t fall victim to these frauds and crimes. Independently verify the identity of any company, charity, or individual that contacts you regarding COVID-19.

If you see these frauds being attempted or if you are victimized by these frauds, please report them to:

Some examples of COVID-19 scams include:

Unemployment Scams

The Montana Department of Labor & Industry (DLI) announced on June 12th, 2020 that the agency has prevented over $220M in fraudulent Unemployment Insurance (UI) payments since April 28. Scammers are utilizing information obtained from various large-scale data breaches (such as Equifax) to file for fraudulent unemployment claims. If you receive a UI identity verification letter and have not filed for benefits or believe you may be a victim of unemployment or identity fraud to report it at http://uid.dli.mt.gov/report-fraud immediately.

In some instances, the FTC says unemployment payments may be sent to the real person instead of the impostor. The criminal may attempt to contact the individual whose information they stole pretending to be a government official and say the funds were sent by mistake.

“If you get benefits you never applied for, report it to your state unemployment agency and ask for instructions,” the FTC said. “Don’t respond to any calls, emails, or text messages telling you to wire money, send cash, or put money on gift cards. Your state agency will never tell you to repay money that way. Anyone who tells you to do those things is a scammer. Every time.”

The Federal Trade Commission’s identity theft website at identitytheft.gov also provides resources and a detailed step-by-step process for reporting and protecting against identity theft.

Grants or Stimulus Payments

If you receive calls, emails, or other communications claiming to be from the Treasury Department and offering COVID-19 related grants or stimulus payments in exchange for personal financial information, or an advance fee, tax, or charge of any kind, including the purchase of gift cards, please do not respond. These are scams.

Phishing Scams

Scammers posing as national and global health authorities, including the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC), are sending phishing emails designed to trick recipients into downloading malware or providing personal identifying and financial information.

  • Check the websites and email addresses offering information, products, or services related to COVID-19. Be aware that scammers often employ addresses that differ only slightly from those belonging to the entities they are impersonating. For example, they might use “cdc.com” or “cdc.org” instead of “cdc.gov.”
  • Do not click on links or open email attachments from unknown or unverified sources. Doing so could download a virus onto your computer or device.
  • Make sure the anti-malware and anti-virus software on your computer is operating and up to date.

App Scams

Scammers are creating and manipulating mobile apps designed to track the spread of COVID-19 to insert malware that will compromise users’ devices and personal information. Watch out for any links texted to your Android phone promising an app to track coronavirus.

Treatment Scams

Scammers are offering to sell fake cures, vaccines, and advice on unproven treatments for COVID-19. Check reputable sources like the CDC and WHO for factual information about treatments and prevention measures.

  • Be wary of unsolicited emails offering information, supplies, or treatment for COVID-19 or requesting your personal information for medical purposes. Legitimate health authorities will not contact the general public this way.
  • Ignore offers for a COVID-19 vaccine, cure, or treatment. Remember, if there is a medical breakthrough, you won’t hear about it for the first time through an email, online ad, or unsolicited sales pitch.
  • Check online reviews of any company offering COVID-19 products or supplies. Avoid companies whose customers have complained about not receiving items.

In-Demand Product Scams

Online sellers claim they have in-demand products, like cleaning, household, and health and medical supplies. You place an order, but you never get your shipment. Anyone can set up shop online under almost any name — including scammers.

  • Check out the seller by searching online for the person or company’s name, phone number and email address, plus words like “review,” “complaint” or “scam.” If everything checks out, pay by credit card and keep a record of your transaction.
  • If you’re concerned about the pricing of products in your area, contact your state consumer protection officials. Montana Attorney General Tim Fox can be reached at (406) 444-2026. For a complete list of state Attorneys General, visit naag.org.

Provider Scams

Scammers are contacting people by phone and email demanding payment for treatment of a friend or relative that they claim was hospitalized for Coronavirus.

Charity Scams

Scammers are soliciting donations for false “funds” for individuals, groups, and areas affected by COVID-19.

  • Research any charities or crowdfunding sites soliciting donations in connection with COVID-19 before giving. Remember, an organization may not be legitimate even if it uses words like “CDC” or “government” in its name or has reputable looking seals or logos on its materials. For online resources on donating wisely, visit the Federal Trade Commission (FTC) website.
  • Be wary of any business, charity, or individual requesting payments or donations in cash, by wire transfer, gift card, or through the mail. Don’t send money through any of these channels.

Investment Scams

Scammers are offering online promotions on various platforms, including social media, claiming that the products or services of publicly traded companies can prevent, detect, or cure COVID-19, and that the stock of these companies will dramatically increase in value as a result. These promotions are often styled as “research reports,” make predictions of a specific “target price,” and relate to microcap stocks, or low-priced stocks issued by the smallest of companies with limited publicly available information.

For the most up-to-date information on COVID-19, visit the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) websites.

Source: https://www.justice.gov/usao-wdpa/covid-19-fraud-page

Source: https://www.consumer.ftc.gov/blog/2020/03/ftc-coronavirus-scams-part-2